Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern St Maur Wines relationship with you in the context of this website.
The term St Maur Wines or “us” or “we” refers to the owner of the website. The term “you” refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.
Legal Requirements
You must be 18 years of age or older, to order or receive alcoholic beverages from St Maur Wines. A date of birth must be supplied as proof of age at the time of order.
Receipt of shipments containing alcoholic beverages requires the signature of a sober adult (a person 18 years of age or older who is not intoxicated). Wines purchased from St Maur Wines are not for resale, and are for personal consumption only.
Charges and Security
Orders are by credit card only. We accept Visa, MasterCard and American Express.
St Maur Wines uses the Paypal and Stripe payment gateways for its online credit card transactions. By agreeing to these terms and conditions, you are also agreeing to Stripe’s Terms of Service and Paypal’s Terms and Conditions. Paypall and Stripe process online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the Paypal and Stripe gateways are secured payments.
- Payments are fully automated with an immediate response.
- Your complete credit card number cannot be viewed by St Maur Wines or any outside party.
- All transactions are performed under 128 Bit SSL Certificate.
- St Maur Wines website is fully PCI-compliant.
Minimum Purchase
No minimum purchase is required.
Goods & Services
We will take payment for goods and services prior to delivery. The maximum delay between payment for and the time your order leaves the winery is three days.
Shipping Costs
Australia Post, Fastway and Couriers Please are St Maur Wines couriers of choice. Ground shipping is provided by one of these couriers at our set rates – $10.00 for NSW & ACT, $15.00 to Victoria, Queensland and South Australia, and $25 to Western Australia and Northern Territory. Please note we can not deliver to all postcodes.
Wine is a Delicate Commodity
Wine is a perishable commodity. Wine does not like extremes of temperature: hot humid summer and cold winter weather may adversely affect the condition of your wine during shipment. St Maur Wines are not responsible for, and will not replace wine that is damaged by extreme weather conditions during shipment. When your wine order is picked up by the common courier for delivery, responsibility for the wine becomes the responsibility of the purchaser.
Returns & Cancellations
If you have any queries in regards to your wine order please contact us directly on 02 4883 4401.
Terms and Conditions for our Wine Club
To receive Member Benefits:
- you are required to purchase a minimum two dozen wines over each 12 month period
- you are required to provide and maintain personal contact details to include email and delivery address, for communication and despatch of wines
- current credit card details to St. Maur Wine to transact up to two dozen wines per annum
- you must be over 18 years old and ensure no underage person will take delivery of your wines
- the credit card must be that of the Member
Membership details can be updated online through your Member Login or by contacting the office by email, phone or in person. Twice a year, your member credit card will be debited for the cost of a dozen wines. St. Maur Wine will despatch your selected wine to you as a Member after payment has been taken.
Should you change your delivery address without informing St. Maur Wine, there may be additional freight charges.
Continual Membership
The Membership commitment is a period of 12 months and a minimum purchase of two dozen wines; this is automatically renewed at the end of each 12 months.
Wine Selection
Your Membership allows the freedom to select your own wines, or select from our range of Mixed, Red or White dozens.
If you select a Mixed, Red or White Dozen these will be automatically charged to your Credit Card (as on file) and dispatched to you in Autumn and Spring.
If you select “My Choice Dozen”, we require you to notify us of your wine choice by March for the Autumn release, or August for the Spring release. We’ll forward you an email newsletter with our latest wines, reminding you that your choice is due. If we don’t hear from you and you haven’t already purchased your dozen wines for this period, your order will revert to delivery (and charge to your credit card as on file) of a Mixed Dozen”.
Cancellation
Must be in writing, be legible, be signed by you as the Member and be forwarded by email, fax or post and will be accepted after the initial 12 month period. At this time your details will be deleted from our files as according to Privacy Laws.